Keeping Affordability Front and Centre

September 22, 2026

 

Keeping energy affordable and reliable takes skill, discipline, and deep local expertise. That focus is, and has always been, embedded into how our utilities operate.

 

Every decision starts with the customer. That means balancing reliability, safety, and investment needs with a continued focus on affordability. Our affordability framework highlights the key ways Fortis utilities are working to help keep energy costs manageable while delivering the service customers expect today and into the future.

 

 

 

Helping Customers Manage Energy Costs

 

We understand the economic pressures our customers are facing. Through operational efficiency, disciplined capital planning, and innovation, our utilities are finding smarter ways to reduce costs and support affordability.

 

Expanded Transmission Grid Capacity at ITC Lowers Rates

 

ITC's five-year capital plan includes transmission projects that enhance capacity and integrate new energy sources. This includes critical interconnections such as the Big Cedar Load Expansion Project, which will power two data centres in Iowa. As a result of the substantial data centre load associated with this project, network transmission rates for ITC Midwest customers are expected to be reduced by approximately 20% by the end of the decade. This outcome reflects how large new customers can reduce rates while maintaining long-term grid reliability.

 

Affordability also means helping customers use energy more efficiently. Energy efficiency reduces the need for energy, making it both the lowest-cost and lowest-carbon resource. It delivers immediate customer benefits through bill savings. Customer programs are the second-largest contributor to avoided emissions across Fortis.

 

  • Record $320 million invested in energy efficiency programs in 2025.
  • Close to 2.5 million tonnes of CO₂e avoided from 2021-2025.

 

To learn more about how Fortis utilities are supporting affordability and helping customers save energy, explore the examples and case studies in our Sustainability Report.